Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use ColdMailCalculator:

• Usage data — pages visited, time on site, browser type, device type, referring URLs, and interaction with our tools.
• Cookies and tracking data — placed by us and our service providers for analytics and site functionality. You can manage preferences via our cookie consent tool.
• Email address — collected when you join our waitlist or request a free API key, used to communicate updates, access instructions, and support responses.
• API request metadata — timestamps, endpoint called, response status, and usage volume for billing, rate limiting, security, and service improvement.
• Payment data — when you purchase credit packs, we collect billing name, email, and address. Full payment card processing is handled securely by Stripe; we do not store complete card numbers, CVV, or equivalent sensitive data.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our calculators, API, and website
• Process payments and manage credit pack purchases via Stripe
• Deliver API keys and account access instructions
• Communicate service updates, policy changes, and support responses
• Enforce rate limits and prevent abuse or unauthorized access
• Analyze usage patterns to improve content and user experience
• Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information to third parties.

3. Data Sharing

We share information only with trusted service providers who help us operate the Service:

• Stripe — payment processing. Stripe receives billing information and handles all payment card data under their own privacy policy and security standards.
• Vercel — hosting and infrastructure. Vercel may receive IP addresses and request metadata as part of standard web server operations.
• Legal authorities — when required by law, regulation, or enforceable legal request.

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

4. Cookies

We use minimal cookies to operate and improve the Service:

• Essential cookies — required for basic site functionality, including cookie consent preferences stored via our cookie-consent.js script.
• Analytics cookies — Vercel Analytics collects anonymized page view and performance data to help us understand traffic patterns and improve the site. No personally identifiable information is collected through Vercel Analytics.

You can manage your cookie preferences using the cookie consent banner displayed on your first visit. Disabling certain cookies may affect site functionality.

5. Data Retention

We retain information only as long as necessary to fulfill the purposes described in this policy:

• Email and account data — retained while your account or waitlist subscription is active. You may request deletion at any time.
• API usage logs — retained for a reasonable period for billing, security debugging, and service improvement, then anonymized or deleted.
• Support communications — retained for the period needed to resolve your inquiry and maintain records.
• Analytics data — governed by Vercel Analytics retention policies (anonymized and retained for a limited period).

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

GDPR (European Economic Area)

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your personal data where there is no legitimate reason for continued processing.
• Portability — request transfer of your data to another service provider in a structured, commonly used format.
• Restriction — request restriction of processing in certain circumstances.
• Objection — object to processing based on legitimate interests or direct marketing.

CCPA (California)

• Right to know — request disclosure of the categories and specific pieces of personal information we collect.
• Right to delete — request deletion of personal information we have collected from you.
• Right to opt-out — opt out of the sale of your personal information. We do not sell personal information, but you may still submit an opt-out request.
• Non-discrimination — we will not discriminate against you for exercising any CCPA rights.

To exercise any of these rights, email support@coldmailcalculator.com. We will respond within the timeframe required by applicable law.

7. Third-Party Links

Our website may contain links to third-party websites, resources, and tools (e.g., documentation, integration partners, blog references). We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

ColdMailCalculator is not directed at children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from minors. If you believe a child has submitted personal information to us, contact us immediately at support@coldmailcalculator.com and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. For material changes, we may notify you by email if we have your contact information. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact

For privacy questions, to exercise your rights, or to report a concern, contact us at: