Legal
Privacy Policy
Last updated July 9, 2026
ColdMailCalculator is operated by Wade Digital in Calgary, Alberta, Canada. This policy explains how we collect, use, and protect information when you use the calculator, resources, accounts, subscriptions, reports, and related services.
Information we collect
We may collect account information such as your email address, workspace name, authentication identifiers, subscription status, usage limits, report settings, and support messages. If you request a report, save scenarios, use dashboard features, or use the API, we may process the calculator inputs and outputs you submit, including campaign assumptions, costs, reply-rate assumptions, forecast snapshots, and export history.
Calculator inputs
Public calculator use is designed to work in your browser. If you save a scenario, request an email report, create an account, export a report, or use paid features, those inputs may be stored so we can provide the requested functionality. Calculator outputs are estimates based on your assumptions and are not used to guarantee campaign outcomes.
Analytics, cookies, and advertising
We use cookies and similar technologies for essential site operation, account sessions, security, analytics, and service improvement. We use Google Analytics when configured to understand aggregate site usage. We may also prepare pages for future Google AdSense or other third-party advertising on informational pages. Advertising partners may use cookies or similar technologies to deliver or measure ads, subject to their own policies and your browser settings.
Payments and third-party processors
Payments are processed by Stripe or another payment processor if configured. We do not store full card numbers. We may store customer IDs, subscription IDs, invoice references, plan status, and credit usage records needed to provide billing and account features.
How we use information
We use information to operate the calculator, provide saved scenarios, create reports, manage accounts and subscriptions, respond to support requests, secure the service, improve educational resources, comply with legal obligations, and prevent misuse.
Retention
We retain information for as long as needed to provide the service, maintain business records, resolve disputes, enforce terms, comply with legal obligations, and protect against misuse. Account and billing records may be retained after cancellation where required for tax, security, fraud prevention, or legal reasons.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict, or export personal information. You can manage cookies in your browser and may use privacy tools offered by Google or other providers. To request help, contact us at support@coldmailcalculator.com.
Contact
ColdMailCalculator is operated by Wade Digital, Calgary, Alberta, Canada. Privacy questions can be sent to support@coldmailcalculator.com.